Introduction

Extraplace ("we", "us", "our") operates the website extraplace.co.uk. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our site, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you agree to the collection and use of information as described in this policy.

What Data We Collect

Information You Provide

• Email address — If you subscribe to our newsletter, we collect your email address to send you offer alerts and updates.
• Contact information — If you email us, we retain your email address and message content to respond to your enquiry.

Information Collected Automatically

• Analytics data — We use Google Analytics to collect anonymised data about how visitors use our site, including pages visited, time on site, referring source, device type, and approximate geographic location. This data is aggregated and cannot be used to identify you personally.
• Cookies — We use essential cookies to ensure our website functions correctly, and analytics cookies to understand site usage. See the Cookie Policy section below for details.

How We Use Your Data

We use the data we collect for the following purposes:

• To send you our newsletter (only if you have opted in)
• To respond to your enquiries
• To understand how our site is used and improve our content
• To ensure our website functions correctly

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Legal Basis for Processing

Under the UK GDPR, we process your personal data on the following legal bases:

• Consent — For newsletter subscriptions and analytics cookies. You can withdraw consent at any time.
• Legitimate interest — For analysing site usage to improve our content and services.
• Contract — For responding to your enquiries.

Data Retention

• Newsletter subscribers — We retain your email address until you unsubscribe.
• Contact enquiries — We retain correspondence for up to 12 months.
• Analytics data — Google Analytics retains data for 14 months by default.

Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Erase your personal data ("right to be forgotten")
• Restrict processing of your personal data
• Data portability — receive your data in a structured, machine-readable format
• Object to processing based on legitimate interest
• Withdraw consent at any time

To exercise any of these rights, email us at hello@extraplace.co.uk.

Cookie Policy

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences.

Analytics Cookies

We use Google Analytics (via Google Tag Manager) to collect anonymised usage data. These cookies help us understand how visitors interact with our site. The data collected includes:

• Pages visited and time spent on each page
• How you arrived at our site (search engine, direct, referral)
• Your approximate geographic location (country/city level)
• Device and browser information

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Third-Party Cookies

If you click through to bookmaker websites via links on our site, those third parties may set their own cookies. We have no control over these cookies and recommend reviewing the privacy policies of any third-party sites you visit.

Third-Party Services

• Google Analytics / Google Tag Manager — Website analytics. Google Privacy Policy
• Cloudflare — Website hosting and performance. Cloudflare Privacy Policy

Children's Privacy

Our website is not directed at children under 18. Matched betting requires you to be at least 18 years old to open bookmaker accounts. We do not knowingly collect data from anyone under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

Email: hello@extraplace.co.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.